Terms and Conditions
Disclaimer
The information contained on this website is for educational purposes only and is not designed for the purpose of providing personal, financial or investment advice.
T&D Global is the marketing company for the Safety in the Market products and is a Corporate Authorised Representative of Sequoia Wealth Management AFSL 472387. In addition to our AFSL, appropriately licenced individuals or businesses providing any information that may be deemed as financial advice on this site or in email communication are referenced accordingly. Information has been assembled without regard to any particular person’s investment objectives, financial situation and particular needs.
The decision to invest or trade and the method selected is a personal decision. You should seek appropriate advice from your broker or licenced investment advisor before taking any action.
Past performance is not a reliable indicator of future performance. Whilst all care has been taken in compiling the information it is not to be relied upon as a substitute for professional advice.
When you purchase a product from us that requires physical delivery, all orders are dispatched from our warehouse located in Sydney within 2 business days. Delivery times are estimated at between 3 to 7 business days depending on your location within Australia. While we will make every reasonable effort, we do not guarantee that products will be delivered or made available to you within these particular time frames. Extra freight and administrative costs may apply if we have to redirect a product to another destination to that originally nominated by you. T&D Global Pty Ltd ships goods Australia wide and internationally.
If for any reason we are unable to dispatch your order, we will notify you within 2 business days.
Most of our products are sold free of shipping charges when sent to an address within Australia. Where a product does incur a shipping fee this will be outlined at the time of check out for shipments within Australia. For all international shipments we will contact you to confirm the shipping rate prior to despatch as rates change regularly for international freight. We use Australia Post for all Australian purchases.
By purchasing a product from us, you do not acquire ownership of or title to that Product. The Intellectual Property Rights in a Product remain ours at all times. However, your payment of the purchase price grants you a personal non-exclusive, non-transferable license to use the Product.
Without limiting any of the above, you must not, (and must not attempt to) sub-licence, copy (other than for personal use or back-up) assign, transfer, redistribute, sell, broadcast, alter, modify, decompile, reverse engineer or dissemble the product or the information it contains or cause or permit any person to do any of these things.
If you fail to comply with the above Terms of Use or disclose the confidential information in the Products we may (at our sole and absolute discretion and without refund):
- suspend and/or revoke your right to access the Product;
- refuse further supply to you of any Product;
- repossess all copies of a Product (including any derivative works based on the Product); and
- exercise any other rights, powers and remedies available to us under these Terms or at law.
Except as advertised by us in relation to a Product or specified in Additional Terms, your right to use a Product does not include a right to receive updates or revisions of the Product. We may, however, at our discretion, decide to offer these to you from time to time (which may be at an additional cost) and require you to agree to additional terms.
At present T&D Global does not offer any technical and educational support. All products are sold ‘as is’. In the next few months we plan to offer comprehensive educational support. Please check back on this page for further updates. In the meantime, The Hubb Organisation will continue to support clients that purchased through them.
T&D Global Pty Ltd follows a 30-day money back guarantee policy, including change of mind.
Products must be returned in their original condition and packaging with all accessories and contents before a refund is issued.
Clients are required to contact the Returns Officer prior to the return of goods to ensure they meet the returns criteria. Upon confirmed qualification, a Return Merchandise Authorisation number will be issued. The Return Merchandise Authorisation number is valid for 14 days at which time the application will lapse and the refund request is no longer valid. Clients wishing to return goods after this time will need to contact the Returns Officer and re-apply. T&D Global will not accept delivery of any returned material that does not note the Return Merchandise Authorisation number clearly on the outside packaging.
Refunds do not include postage and handling and will be processed within fourteen working days of receipt.
No refunds are given on items outside their guarantee period. No refunds are given on products sold in a special or discounted package.
If you are entitled to a refund in accordance with our Refund Policy your request for a refund will be processed in accordance with the following procedure:
Contact our Returns Officer (details below) in the case of a physical product, and obtain a Return Merchandise Authorization (RMA) number. The Return Merchandise Authorization number is valid for 14 days, at which time the application will lapse and the refund request is no longer valid.
We will not provide a refund or accept delivery of any returned goods unless the physical goods are returned:
- Clearly displaying the RMA Number on the outside of the packaging, and
- In re-saleable condition as determined by T&D Global at it’s sole discretion.
We take no responsibility for the return of Products and recommend all Products be returned using a secure method of delivery. All delivery charges will be at the purchasers sole cost.
Successful refund claims will be paid within 30 days of the date that the product is returned to T&D Global.
Refunds will be made via the payment method of the original purchase. Please note credit card issuers may take up to 5 days to process refunds. Any shipping and handling costs will be deducted from refunds where applicable.
How to contact us
Any enquiries associated with refunds and refund procedures should be directed to our returns officer.
Phone: 0402 496 750